Get help with SecureDrive AI features and troubleshooting
Enable location permissions and start your first trip. The app automatically detects when you're driving.
Grant camera access for AI-powered hazard detection and real-time driving assistance.
Choose your preferred AI driving assistant personality in the settings menu.
Add friends to share your location and compete on driving leaderboards.
Ensure location permissions are set to "Always" and the app has background app refresh enabled. Check that you're driving above the minimum speed threshold (usually 5-10 mph).
Our AI analyzes your camera feed in real-time to detect vehicles, pedestrians, traffic signs, and potential hazards. All processing happens on your device - no images are transmitted or stored.
Location access is required for core trip tracking features. You can control location sharing with friends independently in the privacy settings.
Your score considers factors like smooth acceleration/braking, speed consistency, turn handling, and adherence to speed limits. The AI provides personalized feedback to help improve.
We've optimized background processing to minimize battery usage. The app intelligently manages GPS and camera usage to balance functionality with battery life.
Go to Settings > Data & Privacy > Export Data. You can download your trip history, driving analytics, and achievement data.
We're constantly improving SecureDrive AI based on user feedback. Your suggestions help us build better features and improve the driving experience for everyone.
Need additional help? Our support team is here to assist you.
Response time: Usually within 24 hours
Support hours: Monday-Friday, 9 AM - 6 PM PST